1 Introduction

1.1 Note the disclaimer in paragraph 7, the limitation on liability in paragraph 8 and the cancellation fee in paragraph 10.

1.2 If you would like to use any of our material in a way not covered by these terms, please contact us.


2 Definitions

 Agreement The terms and conditions contained in the relevant booking form and these terms.
You or Your The person entering into this agreement with us by accepting these terms. Where the context so requires, You or Your includes your Authorised Users.
Us, We or Our Mándarìn 121, Events PhD Limited.
Authorised users All sites, offices and locations that you and we have agreed are covered by this agreement.
Material The information, data and any other material we supply to you pursuant to the Service(s).
Service(s) Training and Material relating to a service or services provided to you by us, face to face, through our web-site or sent to you by e-mail or by any other means. Service includes any ancillary software supplied by us.
Fee The fee for any Service as specified in the booking form or confirmation.


3 Authority

3.1 We authorise you to use the Service on condition that (a) you comply with your obligations under this agreement; and (b) the Fee is paid.

3.2 This Agreement starts when you sign and date the booking form, send it to us and we issue a booking confirmation to you. We will acknowledge receipt of your booking by email. This Agreement ends when it is terminated under paragraph 9.


4 Terms of use of the Service

4.1 You acknowledge that we own all of the intellectual property rights in the Materials and the Service. You may copy and use Material for the purpose of completing training exercises in your own name or in the name of your Authorised Users. You may not use the Material for any other purpose.

4.2 We may make such amendments to this Agreement or the Service as in our sole discretion may be necessary or appropriate to comply with any regulations, instructions, recommendations or the like issued by the Solicitors Regulation Authority.


5 Your obligations

5.1 You shall not use the Service or materials for training other people.

5.2 You will not:

5.2.1 Alter any part of the Service or the Materials; or
5.2.2 Assign or otherwise dispose of your or our rights under this agreement.
5.2.3 Contest our intellectual property rights in the Service or the Materials.

5.3 You will pay the Fee in advance of the date upon which the training to be provided pursuant to the Service is due to take place. If an invoice is required, payment of the Fee should be made within 7 days of the date of invoicing.

6 Our Obligations

6.1 We warrant that you will not infringe any third party rights by using the Service or completing training exercises.

6.1 We warrant that you will not infringe any third party rights by using the Service or completing training exercises.

6.3 If you satisfactorily complete your training, we will issue a certificate of attendance, specifying the course title, delivery date and appropriate continuing professional development (CPD) hours.

7 Disclaimer

We give you no warranty or assurance, except as set out in paragraph 6 above. We declare and you acknowledge that all implied warranties and conditions are excluded to the maximum extent permitted by law. You should note in particular:

7.1 The Service and training exercises and the related answers are not intended to constitute a definitive or complete statement of the law on any subject.

7.2 The Service and training exercises and the related answers are not intended to constitute legal advice in any specific situation.

7.3 We may change or withdraw part or all of any Service or training exercise at our discretion.

8 Liability

8.1 Our liability to you for any loss or damage is limited to damages of an amount equal to the Fee.

8.2 Under this paragraph, our liability includes that of our company or member of any of our affiliates and our and their respective agents, employees and sub-contractors, you includes any other party claiming through you and loss or damage includes any losses, damages, costs or expenses whatsoever or howsoever arising in connection with the Service or training assignments, whether under this agreement or other agreement or in consequence of any misrepresentation, misstatement or tortuous act or omission, including negligence.

8.3 This paragraph does not affect claims in respect of death or personal injury caused by negligence and does not limit or exclude any liability for fraudulent misrepresentation.

9 Termination

9.1 This agreement will terminate when the Services are complete or if you are in material breach of any of its terms and if the breach is not remedied within the period of ten days after we have given you written notice of it.

10 Cancellation

10.1 If you wish to cancel a Service you must notify us in writing and in advance of the date set for the Service to begin.

10.2 If you cancel the Service with more than 10 working days written notice to us before the date the Service is to begin we will reimburse you any Fee paid less a £25 administration fee. If you cancel the Service with less than 10 working days written notice to us before the date the Service is to begin you will not be entitled to any refund of the Fee and you will be liable to pay us any unpaid Fee in full.

10.3 You may transfer your booking from one Service to another for an administration fee of £25 provided that you give us at least 10 days written notice before the date the Service is to begin and pay us the difference in any Fees due for the second Service.

10.4 We reserve the right to cancel any Service or change venue, trainers or program at short notice. We will endeavour to provide you with as much notice as is possible in the circumstances of these changes or cancellation. If we cancel a Service we will refund the Fee to you.

11 Assignment; Third Party Rights; Entire agreement; Governing law

11.1 You may not assign this agreement without our consent in writing.

11.2 This agreement is not intended to benefit anyone other than the parties to it and, in particular, no term of this agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party.

11.3 This agreement constitutes the entire agreement and understanding of the parties and supersedes any previous agreement between the parties relating to the subject matter of this agreement. Each of the parties acknowledges and agrees that in entering into this agreement it does not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to this agreement or not) other than as expressly set out in this agreement. The only remedy available to it for breach of the agreement shall be for breach of contract under the terms of this agreement.

11.4 This agreement is governed by English law and you submit to the non-exclusive jurisdiction of the English courts.


This privacy policy sets out how Mándarìn 121uses and protects any information that you provide when you use this website.

This privacy policy sets out how Mándarìn 121uses and protects any information that you provide when you use this website.

Mándarìn 121may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19April 2013.

Information about us

MANDARIN121.CO.UK is a site operated by Mándarìn 121, a trading name of Events PhD Limited ("We"); we are a COMPANY registered in England and Wales under registration number 7225596. Our registered office is 25 Mostyn Gardens, London NW10 5QU.

What we collect

We may collect the following information:

  • Name, job title, and organisation;
  • Contact information including email address and telephone number;
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to and from MANDARIN121.CO.UK

We welcome and encourage other websites to link to the information that is hosted on these pages, and you don’t have to ask permission to link to MANDARIN121.CO.UK.

However, we don’t give you permission to suggest that your website is associated with, or endorsed by, MANDARIN121.CO.UK.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Mándarìn 121, Events PhD Limited, 25 Mostyn Gardens, London NW10 5QU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


While we make every effort to keep MANDARIN121.CO.UK up to date, we don’t provide any guarantees, conditions or warranties as to the accuracy of the information on the site.

We don’t accept liability for loss or damage incurred by users of the website, whether direct, indirect or consequential, whether caused by tort, breach of contract or otherwise. This includes loss of:

  • income or revenue
  • business
  • profits or contracts
  • anticipated savings
  • data
  • goodwill
  • tangible property

or wasted management or office time in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it. This condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


Trade Marks

Product and company names mentioned on this web site may be trademarks and/or service marks of their respective owners which must be acknowledged by anyone who reproduces the information.

All other trademarks mentioned in this web site are the property of their respective owners.